Bathroom City Customer Reviews
for the Service
I would like to express my appreciation for the service
provided by all those at Bathroom City. I found the sales
people were happy to provide advice on the products. I
made numerous calls to the dispatch office regarding
amending my order and was really impressed by the service
provided. Especially the lady who kindly agreed to let me
add the vanity unit on to my delivery for the following
day with only hours to spare.
The staff were at all times courteous, super efficient and
helpful. The delivery arrived nice and early and the
driver inspected all the items to ensure they were in
perfect condition. He even offered to take the empty
The WC I bought was at least £200 cheaper then elsewhere
and I was really pleased with the quality.
I look forward to receiving the evo seat in due course.
I would be grateful if my thanks could be passed on to
Bathroom city staff responded to my
initial email very promptly, the images are fine on the
Internet, I could see the picture clearly and the
measurements were there also which was very important for
me. I choose Bathroom City as I was looking for a
particular size sink for a very small toilet room at a low
cost and found exactly what I was looking for at Bathroom
I think the sink was good value for money
and the service was very good!
Swift Safe Delivery
I think this is
the second time I have purchased from your on-line store
and my feedback is…..
Super swift safe delivery.
Website is fine, clear and easy to use, appropriate
product details/specification available where necessary.
Your prices (especially special offers) are very
good….probably the lowest available.
I chose Bathroom City (again) because of your pricing,
following a simple search on Google for the item I wanted.
Your service is brilliant……don't change a thing but keep
Bathroom City Ltd
Although the basin was damaged, they took it back for an
exchange, they then delivered the wrong basin and it did
not match the pedastool, they supplied my plumber who did
not notice it and threw the boxes away. I phoned them and
they refused to change it, because my plumber made a
mistake, they said i had to buy a new one.
Bathroom City Ltd
recommends that you make sure you are present when you
take delivery of the goods and make sure you have received
the right products just in case of any errors. It is your
responsibility to check the order received, not your
Very experienced sales staff who know what they are
talking about and can advise on all aspects of bathroom
design and product compatibly. I must admit that buying
from Bathroom City was very hard in deed as they have two
HUGE showrooms literally only 10 mins drive apart which
cater for every budget and we just found our selves going
back and forth trying to make our minds up. Well worth
visiting both showrooms especially the branch at Seeleys
Safe Online Shopping
says - Bathroom City Ltd. is an online DIY portal for
bathroom accessories, bathroom ideas and all kind of
fitting procedure can be found on this website.
Bathroom City 4 Times Now
We had the pleasure to stumble across Bathroom City in 2002 and had
the pleasure to meet and do business with several of
Bathroom City's staff since then. They helped
us on many occasions with our bathroom suite ideas. The
staff at Bathroom City are very professional, they really
do know their bathrooms and plumbing and they were able to
understand our needs from the moment we showed them our drawings
and bathroom suite ideas.
We have used
Bathroom City now 4 times, we brought a complete bathroom
suite that included a p shaped shower bath, close coupled
toilet and matching modern ceramic basin. As the service
was top notch, we continued and ordered a cloakroom set for
our downstairs toilet. My wife and I recommended Bathroom
City to our neighbours and friends which in turn bought
their bathroom suites from them.
A few years
later we decided to redo our bathroom again and went back
to Bathroom City, because they had a massive collection of
products and the prices were a lot cheaper than anywhere
else. We ordered a power shower cabinet that we absolutely
love The shower enclosure has even a built in radio and mood lights.
Brilliant way to have a shower and keeps the rest of the
bathroom clean and free from water splashes and steam. The bath
we ordered is
just a plain straight bath as we weren't that fussed, but
the vanity unit was a bit over the top but worth the
money. It has plenty of storage and various functions like
power for the toothbrush, hair dryer and razor for
We did have a
small problem with one of the shower doors but no fault to
Bathroom City as it was up to the manufacturer to resolve.
The staff at Bathroom City were absolutely professional
with dealing with the problem and it was rectified
To cap up,
would we use Bathroom City again? Yes we would and we
highly recommend them. If there was a star rating we would
give them 9 out of 10 as no one is perfect.
Maria L. - Birmingham City, England