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Matki Showers Customer Reviews

Matki products are super sleek

and stylish but best of all their after sales service is without question the best I have ever encountered. When we installed our 5 bathrooms in a new build property there were a few issues which were speedily and efficiently dealt with. Four years on I have just had a couple of issues, largely due to wear and tear (in a B&B), and have received the same care. Cannot recommend this company highly enough.

 

Incredibly knowledgeable...

Part of Matki shower mixer broke after maybe 7 years service, which was a bit annoying but plumber told me to phone specific employee of Matki to identify which model and part number I would need. Fearing the worst I phoned, only to be greeted by this incredibly knowledgeable man who swiftly identified the model and part number, transferred me to sales, who popped it in the post, with a pdf file of something being e mailed same day by Mr Matki. What a legend. Service no more than one would expect but on the other hand in this day and age, almost unheard of. Great. Rob

 

I liked everything about Matki

I am an Architect and have used Matki products in five of our own houses - they must be good! I recommend Matki and other showering products to all my Clients - all have chosen Matki and all are very happy with the products.  I am very happy that Matki largely manufacture in the U.K I liked everything about Matki, the product and the people in the Company.

I find that the Matki brochure is clear and helpful and that it gives me the technical advice I need.

 

Matki produce well designed, reliable...

I have used Matki products in two shower rooms at home.
Matki produce well designed, reliable, stylish shower enclosures and fittings, which have worked well for several years.

One instance of a problem with a shower head connection to the shower hose was handled brilliantly well by the after-sales team.

Matki do not offer the cheapest products, but from my experience they are very good value for money.

 

I received the part within a day...

I had reason to request the cost of a replacement part from Matki recently. The shower was out of warranty and apart from this minor failure (a broken slide rail fixing - possibly due to children rather than a defect), has provided impeccable standards. Within a day I received the part, no cost and no questions. This has restored my faith in quality suppliers and i'll certainly be using them again. Well done.
Mark Cooper - Syston, Leicestershire.

 

Fantastic Service for...

On 17 Dec, I sent an email to Matki seeking their assistance in replacing a shower door drip guard. I did not know the part number nor the shower model number. The next working day I received a phone call from their customer service team seeking a little more information on the part I required, type of shower cubicle etc. Having then successfully identified what was needed they arranged for dispatch that day and the part arrived by post the following day, literally 2 -3 days before Christmas. This was fantastic service for which I am extremely grateful.

 

There you have it! At Price Hoover we publish all reviews for Matki Showers, positive or negative and let the internet user to evaluate and decide if a company is worth using based on the comment and reviews from other users. You are the judge.

 

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